MISSION AND CORE VALUES

MISSION

Deliver compassionate care and provide quality value-added services to our clients and providers in accordance with payor and client contract requirements and performance standards, and in compliance with PDSI’s rigorous quality control standards, and in strict adherence to the National Committee for Quality Assurance (NCQA) and Delmarva Foundation quality of care
standards.

 

PDSI develops and delivers clinically compliant and efficient healthcare management services to effectively manage and improve the health and well-being of our clients’ members and to mitigate and correct healthcare disparities and to achieve better healthcare outcomes for the communities that we serve.

CORE VALUES

PDSI’s core corporate values are centered on the Four R’s:

  • Responsibility
  • Respect
  • Relationships
  • Results

Our senior management, employees and providers are required to consistently demonstrate good corporate responsibility, act in good faith, practice total honesty, show a consistent level of respect and demonstrate a high level of integrity that will earn the trust of our clients’ members, providers, payors and the community. Our healthcare services outcomes are dependent on our ability to establish productive result-focused value-added relationships with our clients’ members and providers within the communities that we serve.